Installing or Updating Yottaa

Follow the steps below to perform a first-time installation or to update a site already running Yottaa with the Monitor, Optimize, or Protect library. (To update your site to Yottaa Edge Acceleration, contact Customer Success for assistance with setup.)

For new installations, you will need the new username and password you received from Yottaa. When a Yottaa sales engineer creates an account for your company in our database, the system sends you an email with a username and password.

Library

How You Get a Yottaa Login
Monitor

Go to YottaaInsights, enter your name, corporate email, and other details, and click APPLY. Yottaa sends you an email with an Insights login.
Optimize or Protect

Contact Yottaa Sales at sales@yottaa.com or call (877) 767-0154

Yottaa works with any web browser, but you need Google Chrome to complete these steps. You can download Chrome on the Chrome website.

To install Yottaa for the first time:

  1. In a Chrome browser window, enter one of these URLs to launch the Yottaa installation procedure:

    To install Insights: rapid.yottaa.com/getstarted

    To install Standard or Premium: rapid.yottaa.com

  2. Enter your username in the Sign In window and click NEXT. See the table above for how to get Yottaa login credentials.

  3. Enter your password and click SIGN IN.

  4. Read the Terms and Conditions. Click AGREE to continue.

  5. Enter your website's URL and click NEXT.

  6. Click COPY to copy the code in the blue box.

  7. Paste the copied code into every page of your site's source code in the <head> section, immediately after the opening <head> tag.

    For Yottaa to work properly, the Yottaa code must appear before the Yottaa configuration file and before any other third-party code. The code contains a single <script> tag that installs Yottaa in your shopper's browser so that Yottaa can optimize your page.

  8. Click NEXT.

    You're almost done. Be sure you have pasted the copied code at the beginning of every page of your site's source code.

  9. Click FINISH.

The term "dynamic tag" refers to the code you embed at the beginning of your site to load Yottaa.

If you include one <script> tag in your code that looks like this, you are already using the dynamic-tag approach:

<script src="https://rapid-cdn.yottaa.com/rapid/lib/<site_key>.js"></script>

If you currently embed a code snippet that looks like the one below, with two script tags, then you need to convert to a single, dynamic tag. If so, follow the instructions under Installing or Updating Yottaa.

<script src="https://cdn.yottaa.com/rapid.min.<version>.js?key=<your key>"></script>
<script> Yo.configure('https://qoe-1.yottaa.net/api/v1/configure.rapid.js?key=<your key></script>

To update your existing Yottaa library if you already use a single <script> tag:

  1. Click Settings > Site Actions.

  2. In the Library Management Slider, your library type is already selected, based on your license.

  3. Click to select the library version you want to update to.

  4. Click SAVE.

Yottaa updates your site to the library version you selected.

If you need to update Yottaa and want to move to using a single, dynamic tag at the same time, follow the steps below.

If you have multiple sites with separate URLs and separate data, each site requires its own unique site key. To create separate configurations for each site, follow the instructions in Adding a New Site to Yottaa

To update your existing Yottaa library while converting to a single, dynamic tag:

  1. In the Yottaa portal, click Settings > Site Actions.

  2. On the Site Actions page, click Change Library.

  3. In the Library Management slider, select one of the current library versions (Custom, Next, or Latest). For more information, see Library Management Slider.

  4. Click SAVE to save your changes.

  5. On the Site Actions page, click the INSTALL button.

  6. Enter your site's URL in the first box and click Next.

    The installation screen appears.

  7. Click Copy to copy the code in the box.

  8. Paste the code into your site's source code, in the <head> section, as close to the top as possible.

    When you are upgrading to a single, dynamic script tag, before you start, the site's source code contains the two scripts shown below:

    <script src="https://cdn.yottaa.com/rapid.min.<version>.js?key=<your key>"></script>
<script> Yo.configure('https://qoe-1.yottaa.net/api/v1/configure.rapid.js?key=<your key></script>

    In this step, ensure that you replace both the two script tags shown above with the single script tag that you copied from the box in Step 6. When you are finished, your site's source code should look like the code below. Instead of the bold portion, you will see your actual site key: 

    <head>
<script src="https://rapid-cdn.yottaa.com/rapid/lib/<your_site_key>.js"></script>
...
</head>

  9. On the installation screen, click Finish.

    The Yottaa portal appears and data starts to populate. This may take a few hours.

If you do not see data populating in the portal, review these steps and confirm that you performed them correctly. For new installations, data may change over the first few days. As shoppers use your site, Yottaa aggregates a larger data set and begins optimizing your site.

You can see installation instructions at any time in the portal by clicking Settings > Site Actions and clicking the INSTALL button.